Meet The Team

We are a team of communications experts
who share a passion for quality results.

Emma Ross | Co-founder

Emma founded Missive with Nicola in January 2015 after heading up PR and social media at O2. Emma provides senior communications counsel across a broad section of the Missive portfolio. She is drafted in to advise on client crises, business strategy, and offer board-level communications guidance.

Nicola Koronka | Co-founder

Nicola founded Missive with Emma and has more than a decade of experience in fintech PR and communications. She is an experienced communicator for established financial services providers through to startups and challenger brands that are disrupting the market. Nicola is focused on driving the consultancy forward, leading the team to develop truly impactful communications programmes.

Learn more about Nicola

Andrew Cocks | Director

Andrew has previously held corporate communications and public affairs roles at HM Treasury, Cabinet Office and O2, most notably as Press Officer to Chancellor George Osborne. Since joining Missive in April 2016, Andrew has highlighted his love of data through the development of a company-wide measurement tool to demonstrate business impact and has advised clients on strategy, including issues and crisis management and internal communications.

Learn more about Andrew

Louisa Merrett | Director

Louisa has the benefit of both in-house and agency-side experience in equal quantities, having spent the most recent six years of her career heading up EMEA communications at First Data. Since joining Missive in June 2017, Louisa has applied her in-depth fintech and payments industry expertise across a range of client accounts, juggling challenges while maintaining her trademark positive attitude and calm demeanour.

Learn more about Louisa 


Alice Hartwell | Operations Director

Alice has enviable insight into the PR industry from an operations perspective with her six years prior to Missive spent working at the PRCA and Gorkana. Since joining Missive in May 2017, Alice has whipped the consultancy’s back office processes into shape, re-launched Missive’s website and has helped shape the business’s future strategy.

Learn more about Alice

Hannah Devoy | Senior Account Director

Hannah’s technology PR experience spans sectors including fintech, cybersecurity, software and services with past clients such as Dell, Sage, Hitachi, Palo Alto Networks and SecureWorks. Since joining Missive in December 2016, Hannah has taken the lead on the consultancy’s two biggest client accounts and tries to shine a creative light on everything she does.

Learn more about Hannah

Julia Clarke | Account Director

Julia’s tech PR agency experience spans opposite sides of the globe after spending the first few years of her career in her native Oz, with previous clients including Toshiba, Trainline, Amazon Web Services, BAE Systems and Exterion Media. Since joining Missive in November 2015, as well as spearheading the consultancy’s CSR programme, Julia has applied her strong work ethic, analytical mindset and aptitude for project management to accounts such as Santander InnoVentures and PayU.

Learn more about Julia

Gemma Dunn | Account Director

Gemma is a fintech PR specialist with nearly a decade of experience delivering multi-channel, award-winning communications campaigns for businesses including Azimo, Moneyhub, Vitality and Henderson Global Investors. Gemma thrives when working with purpose-led brands and knows exactly what to do to help them stand out in the market.

Learn more about Gemma

Iain Waterman | Senior Account Manager

Iain’s previous agency-side experience has seen him working within busy press office teams for clients including Facebook and Accenture. Since joining Missive in January 2017, as well as helping to build out Missive’s service offering, Iain has shown his tenacious spirit time and again to score comms results that clients can usually only dream about.

Learn more about Iain

Julia Lavin | Senior Account Manager

Julia’s past agency experience has seen her head up media strategy for pan-European events for Dell, as well as leading accounts for clients in sectors such as cybersecurity, energy tech, enterprise software and services. Since joining Missive in September 2017, Julia has proven herself invaluable across her accounts, with a natural flair for problem solving and an intelligent approach that sets her apart.


Hattie Carne | Senior Consultant

Hattie began her career in management consultancy, spending four years working within PwC’s in-house marketing team. Since joining Missive in September 2017, Hattie has applied her digital and social media expertise across the business, contributing fresh ideas for meaningful content that leads to tangible business impact.

Learn more about Hattie

Dominic Edge | Junior Consultant

Dom joined Missive following a year working for Peterborough Energy on its Green Energy Switch campaign and is passionate about using communications to benefit people and the environment. As a published author, he brings his fantastic copywriting skills to Missive and an excellent, analytical mindset.

Hear more from Dom about what life is like as a Junior Consultant at Missive


Kitty works with businesses spanning the cybersecurity, telecoms, fintech and networking tech sectors in the UK, as well as those in Silicon Valley hoping to expand their reach overseas. Kitty is a passionate copywriter with a talent for media relations and a calm, collected persona that makes her a real asset to the team.


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