Account Manager

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We are looking for an impressive Account Manager with B2B tech experience to join our growing team and support Missive’s next chapter. We turn ten this year and are doing so by further investing in our digital, DE&I Consulting and Marketing capabilities. We are also supercharging our virtual work experience programme – MARS - that exists to encourage diversity in our sector. In short, this is an exciting time to be a part of Missive.

We are proud to offer the chance to work in a genuinely compassionate, progressive, fun culture with supercharged career development and inspiring clients. Each and every member of the team works with autonomy, armed with the ability to explore and experiment to drive results both for our clients and for Missive as a whole.

Missive is, and will always be, committed to the very best employee experience and quality delivery for today’s leading tech brands. If this sounds like something you’re keen to be a part of, we’d love to hear from you.

The work we do

Missive is passionate about delivering genuine business outcomes for technology brands using strategic communications. We are proud to be able to say that our clients have gained customers, new investment, high- calibre talent, external accreditation and staff retention – all as a result of our work.

Our team of communications experts includes some of the brightest brains in the industry, with collective experience spanning every corner of corporate tech PR, digital marketing and corporate comms.

This job is for you if:

  • You’ve had experience as an Account Manager and are looking to grow these skills and start taking even more responsibility for the day-to-day running of busy client accounts.

  • You have worked in a PR and communications agency and with technology clients.

  • You have experience of the PR and marketing mix and can bring your digital skills to bear in your role as AM.

  • You are incredibly organised, meet deadlines with precision and can prioritise brilliantly.

  • You care. About the future of PR, about the difference you make to clients, about the impact you have on your team and about your opportunity to evolve our business.

  • You have a talent for translating complex subjects – in both written and verbal form – to capture the attention of the media, your clients and colleagues.

  • You have a thirst for news and an exceptional knowledge of the media and influencer landscape with views on how its evolution will impact businesses.

  • You are willing and able to support junior members of the team in their learning and development by providing clear feedback and considered advice.

  • You want to develop line management skills and responsibilities.

  • You want to learn how to translate day-to-day management into strategic client counsel.

  • You want to make your mark on a growing business and you’re excited to be part of the Missive growth story.

The job involves:

  • Running up to 6 client account/s from beginning to end, taking responsibility for delivery of the monthly schedule of work (with support from an account director).

  • Devising the monthly schedule of work in line with budget expectations; delegating monthly deliverables across the team.

  • Acting as a problem solver and ‘first filter’ for day-to-day account activities.

  • Selecting appropriate tactics relevant to clients’ business needs, drawing on knowledge of multiple PR and digital channels.

  • Creating and drafting PR content to a high standard and flexing your writing to suit different channels and audiences.

  • Having influencer/media knowledge and demonstrating ability to extend it for new clients and briefs.

  • Ensuring reporting for the client is regularly and consistently delivered in line with expectations.

  • Being a role model and leading junior team members, effectively communicating feedback on work and assisting in their learning and development.

  • Contributing to new business proposals and playing an active role in pitch meetings.

  • Contributing to Missive’s growth story through new ideas, networking, and being a part of transformational business initiatives.

What you will get from Missive:

Supercharged career development: We assign a budget of £1,000 per head per year proving our commitment to continual development. You’ll have access to regular brown bags, in-house experts, external courses and senior external coaching. We also run all-company training days to help you discover those all-important soft skills. If you want to try something new, put your hand up and let us know!

A host of benefits: These include an annual tech and wellbeing allowance, private medical insurance including a virtual GP and Employee Assistance Programme (EAP), a generous pension, an annual discretionary bonus, sabbatical after four years, death in service benefit, quarterly volunteering days, enhanced parental leave, an extra day off for your birthday, quarterly socials, monthly ‘Lunch on Us’, and the annual company trip – the ‘Missive Massive’ (last year to The Alps).

A great office environment: Missive is based in London Bridge in a modern new office complete with unlimited coffee, biscuits, drinks, breakout spaces, private call booths and more.

Complete flexibility: Although we think you’ll love the office, you’ll also be given the kit and the freedom to work where, when and how you choose. We don’t measure our employees on the hours they do or where they do them. It’s what we achieve for our clients that’s important.

A commitment to ESG: We are passionate about doing the right thing and our ESG Committee holds us to account. Our DE&I benchmarking, Seat at the Table conversations, partnership with suicide charity CALM, Pregnant Then Screwed accreditation, Disability Confident status and B- Corp journey all provide opportunities to get involved and make a difference. We have no gender pay gap.

And a competitive salary: We offer competitive salaries and discretionary bonuses based on personal and company performance.

We are proudly building a team rich in diversity, skilled to influence the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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